REVIEWS

POLICIES

DRINK ORDER

RETAIL

SERVICES

Bringing a little east coast chaos to the midwest.

Experience the Culture Shock!!

Policies

PLEASE READ CAREFULLY

A notice of 48 hours or more is required when cancelling or rescheduling your appointment. 

New Clients: are required to pay a $75 deposit to book their appointment. Your appointment date and time will not be booked until the deposit is paid. You have 2 days to pay your deposit before I open the date back up to be booked by others. All appointments are first come first serve (so if you slack on paying your deposit, there is a possibility someone can snag your preferred day/time). Your deposit will go towards your total service amount, if you cancel/reschedule within the 48 hour window your deposit will be forfeited & you will be required to pay a new deposit to rebook. If you cancel/reschedule outside of the 48 hour window your deposit will be transfered to your new date or forfeited. Deposits are to be paid via Venmo & are non refundable.

Existing clients: As of 1/1/25 it will be required that a credit card be kept on file, if you cancel/reschedule within the 48 hour window you will be charged 50% of your service total. This will NOT go towards your services at your rescheduled appointment. If you refuse to pay the $75 you will be removed my books & banned from my chair. 

Tardiness: I do allow a 15 min grace period for guests. Sometimes this may result in having to skip a haircut or blow dry so I can complete your services without running into the next clients appointment time. I kindly ask that you PLEASE communicate your late arrival with me. If you are 15 mins or more late, your appointment will be cancelled and it will be considered a no-show. (To be clear if you are not in my chair at the 15 min mark, it will be cancelled

No Shows: If you no call/ no show your appointment you will be required to pay 90% of your total services before I will rebook you. Upon rebooking a $75 deposit will be required & will go towards your services. If you cancel or reschedule inside the 48 hours, it will be forfeited. If you no show twice there will not be a third time, you will be blocked from booking with me and banned from my chair. Life threatening medical emergencies will be the only exception.  

While I do understand that things come up & emergencies happen, I ask that you do your best to communicate with me in a timely manner. I know I do not have to explain the importance of income to you as we are all responsible adults here. 

Cancellation & Deposits

Kids & Other Guests

How to have a successful appointment

For the comfort of the other clients & stylists, I do request that you refrain from bringing extra guests to your hair appointment.
Due to the limited space of the suite, accommodating extra guests can make it crowded and uncomfortable for everyone. If you do arrive with a guest that does not have an appointment, they will be asked to wait outside the suite until our appointment is finished. 

Under no circumstances are children allowed in the salon. Children are considered any persons under the age of 18. 
While I'm sure that your kiddos are great, the salon can be a very dangerous place for them with the chemicals, sharp objects and hot tools that await them around every corner & it's impossible to keep an eye on them at all times while in the chair. If you do come to your appointment with your kiddo, you will be asked to reschedule & the appointment will be treated as a no show. (see above)

I also do not perform services on any persons under the age of 18. This is non negotiable. I thank you in advance for your understanding on this matter. 




First & foremost please arrive on time. 
  • I ask that guests please not arrive early for their appointment as there isn't adequate waiting space within the suites.
  • Please come with clean, dry hair. (washed within 48 hours)  If you are receiving an on scalp bleach service, please do not wash your hair the night before as this can cause scalp irritation. 
  • DO NOT come with wet hair. If you are coming from the gym, please blow dry your hair before arriving. If you do arrive with wet hair, you will be charged for a blow dry. 
  • Avoid wearing, turtlenecks or large hoodies/jackets that you can not remove as it can be at risk for staining. 
  • Please brush your hair and detangle before coming to your appointment. De-matting can be timely and eat into your service time. (If you are struggling with depression just give me a heads up beforehand so I can add more time to your appointment, I'm happy to help detangle & never judge)
  • If you are getting a big transformation it is recommended that you come in your everyday makeup. I can explain further upon request. 
  • Make sure all work calls are wrapped up upon entering the suite. 

Following these guidelines are going to ensure that your appointment runs smoothly for both you and me! 
 

Due to the nature of these services, I cannot provide refunds once the service has been completed. 

If you are unhappy with the results of your service please contact me within 7 days of your appointment so that I can get you in for any necessary adjustments. These adjustments will be free of charge to you.* If you contact me outside of the 7 days, you will be charged for your adjustment. If you see something you don't love while still at your appointment I encourage you to speak up and let me know (I wont be mad I promise!) this gives me the opportunity to make adjustments before you leave.

If you are unhappy with something I implore you to reach out to me before you take your issue to social media. This is my livelihood and I can promise you the clout is not worth causing another human mental anguish & ruining their business. 

*If you try to adjust your hair from home or go to another salon to do so this will void your free adjustment within the 7 day window. This includes toners, purple/blue shampoo, glosses, clarifying shampoo or color depositing clenditioners.

Refunds, Re-do's & Fixes

Social Media

Corrections & Expectations

Limitations of Liability for Service Outcomes

At any point during your service I may record content to share on social media, including photos & videos. By using my services & booking an appointment with Crystal (Cryistal Chaos), you consent to your likeness being featured in my content and posted across platforms. If you would prefer to not have your face on camera, just let me know and I can make faceless content. 

Clients are welcome and encouraged to create content while in the salon as long as doing so does not imped on the services being performed & does not paint Crystal (Cryistal Chaos) or other stylists/clients in a negative light. 

To ensure that you look and feel the best in your after photos I recommend that you wear a top (or bring one to change into) that is contrasting to the color you're getting. (If you're receiving a darker color bring a light shirt & vice versa). 

No color inspo is ever guaranteed.
When it comes to inspiration photos it's important to know that not everyones hair is the same. Everyone has a different canvas, texture etc. While inspiration photos are great, it's important to know that you will never look exactly like the picture. I do my best in our consultations to mange your expectations & let you know what is and is not possible. But you have to do your part in listening and understanding that your hair can only withstand so much. 

Color Corrections can take multiple sessions and you may be asked to break it up into 2 days because of the time it may take to achieve your desired outcome. I WILL NOT push your hair to it's breaking point to achieve your goal, if that's something you want then I am not the stylist for you.

While I strive to provide the highest quality services, I cannot guarantee specific results without your honesty. 

IF YOU LIE about:
  • What is on your hair.
  • Your hair history.
  • What you have used on your hair at home.
  • Any allergies 
  • Any medications you're on. 

There is a higher chance of your service going wrong. I rely on you to be honest about box color and drug store products so that I can handle your hair with the care needed to achieve your desired results without compromising your hair. 

If you are not using the proper care and maintenance at home I can not guarantee your color will last or fade well. This also puts your hair at risk for becoming damaged to the point of no longer being serviced. 



By booking an appointment with Crystal (Cryistal Chaos) you agree to these policies & understand that if you do not adhere to these policies Crystal has the right to refuse future services. You understand that Crystal also reserves the right to charge any card on file for missed appointments etc as stated in the "Cancellation & Deposits" section. You understand that Crystal has the right to alter, remove or add any policy at any time. 

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Hi, I'm Cryistal Chaos!

I'm the stylist for you if....

A native to the sandy shores of Virginia Beach, who recently moved to Indianapolis to be with my boyfriend. I have a 15 year old Dorkie named Jasper who is my whole life. In my day to day I cope with my  AUHD & love everything that is bad for me including caffeine, nicotine, junk food & driving too fast. 

I'm a multi published, award winning hairstylist who has had the pleasure of working with Miss United States 2012 (she even let me wear her crown 🤭) & Miss Teen Virginia 2013. I have countless weddings under my belt, but my real passion lies in hair color.  

While luxury fashion color is my specialty, I enjoy all kinds of color. My knowledge of color chemistry has excelled me to leading education roles, gained me a judges seat for hair awards & afforded me trips all around the world to represent the brands I love. 

Don't be fooled by my neon hair, I can absolutely slay some natural color!


You are looking for a stylist who won't promise you something they can't deliver. 

You are looking for a stylist who brings the ✨vibes✨

You want a stylist that doesn't judge...

Really, if you want a stylist that you feel like you have known forever, gives you great hair and you have fun with.

Then I'm your gal!

SERVICES

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BLONDING

Highlights

Foilayage

Bleach & Tone

Full Hilight

XL Hilight

XL Foilayage

Full Bleach & Tone

Root Bleach & Tone

Toner Refresh

Partial Hilight

Partial Foilayage

Full Foilayage

BLONDING

Highlights

Full Hilight

XL Hilight

Partial Hilight

Service includes toner & bond builder.



Traditional Partial- Subtle, natural looking hilights that empahasize the face frame & part line. Often applied to brighten up the over all apperance & maintain a full hilight. 

$165+

BLONDING

Highlights

Full Hilight

XL Hilight

Partial Hilight

Traditional Full- creates a multi-dimensional look throughout the whole head. Perfect for adding brightness, dimension and contrast and lightens the overall look.

Service includes toner & bond builder.



$210+

BLONDING

Highlights

Full Hilight

XL Hilight

Partial Hilight

The XL Hilight is a mix of the traditional full hilight and a full babylight. It allows for the maximum amount of foils to be applied. This application is perfect for giving those transformational vibes wether its grow out or roots to ends.*

Service includes toner & bond builder.



$290+

BLONDING

Foilayage

XL Foilayage

Partial Foilayage

Full Foilayage


Partial Foilayage- Foilayage offers a blended look that mimics Balayage with higher contrast. The partial is focused on the part line & face framing areas. Perfect for those who are looking to go longer between appointments with lower maintenance. 




Service includes toner & bond builder.



$180+

BLONDING

Foilayage

XL Foilayage

Partial Foilayage

Full Foilayage


Full Foilayage- Foilayage offers a blended look that mimics Balayage with higher contrast. The full placement is a whole head focused on creating a lived in look. Perfect for those who are looking to go longer between appointments with lower maintenance. 




Service includes toner & bond builder.



$240+

BLONDING

Foilayage

XL Foilayage

Partial Foilayage

Full Foilayage


XL Foilayage- Foilayage offers a blended look that mimics Balayage with higher contrast. The XL placement includes a full head of babylights sandwitched between the foilage for max blonding.



Service includes toner & bond builder.



$320+

BLONDING

Bleach & Tone

Full Bleach & Tone

Root Bleach & Tone

Toner Refresh

Full Bleach & Tone is a roots to ends application of bleach with the goal of going from dark to light with no dimension. Bleach and tones have a shorter time frame for maintenance.


$90 an Hour

Time varies based on hair length, density & product usage.

Service includes toner & bond builder.

BLONDING

Bleach & Tone

Full Bleach & Tone

Root Bleach & Tone

Toner Refresh 

Root Bleach & Tone is a bleach root touch up. This is the maintenance serive to the Full Bleach & Tone. 


$90 an Hour

Time varies based on hair length, density & product usage.

Service includes toner & bond builder.

BLONDING

Bleach & Tone

Full Bleach & Tone

Root Bleach & Tone

Toner Refresh 

This is a refresh of toner between appointments. This can be booked as maintenance for all blonding services. 

$75+

COLOR

Traditional Color

Specialty Color

All Over Color

Color Correction 

Block Color

Root Touch Up

Color Glaze

COLOR

Traditional Color

All Over Color

Root Touch Up

Color Glaze

All Over Color can be used to slightly lighten or darken your natural color. It can also be used to cover or blend grey hair. This process is applied roots to ends with Demi or permanent color. Maintenance levels vary.

$155+

This service includes bond builder, extra color charge may apply depending on coor usage.

COLOR

Traditional Color

All Over Color

Root Touch Up

Color Glaze

$100+

This service includes bond builder, extra color charge may apply depending on color usage. 

Root Touch Ups are generally used to cover or blend natural and grey hair at the roots using demi or permanent color. Maintenance levels vary.

COLOR

Traditional Color

All Over Color

Root Touch Up

Color Glaze

$75+

This service includes bond builder, price may vary based off of color usage.

Color Glazes are cream color used to refresh darker toners that may have faded & to bring vibrancy and shine to the hair. 

COLOR

Specialty Color

Color Correction

Block Color

$100 an Hour

Color Corrections are by consultation only. These are done in extensive cases of color removal, major tonal correction & some at home color situations gone wrong (with no judgement of course).

Minimum of 4 hours (because this is the minimal amount of time a correction may take) & includes bond builder, cut & any treatments that may be needed. 

COLOR

Specialty Color

Color Correction

Block Color

$195+

$235+

Block Color is a trendy & fun way to wear natural or fun colors. Block color is usually 1-3 colors in bold placements. 

Block Color with bleach is the same as traditional block color but includes bleach in some sections.

Price varies on how many colors & processes.
Service includes bond builder. 

LUXURY VIVIDS

Luxury Vivids

Luxury Vivids come in a variety of styles and placements. Anything from natural with a pop to a full head of rainbow hair. A consultation is required for these appointments.

Luxury Vivid Refresh: This is for those clients that dont need a bleach service but just want to refresh thier vivids. 

$100 an hour

$150

Hourly price includes any bleach services necessary, bond buider, treatments, cut & style.

TREATMENTS
      & CUTS

Treatments

Cuts

Olaplex Bond Builder

Haircut

Olaplex Bond Shaper

Olaplex Chelating Treatment 

TREATMENTS
      & CUTS

Treatments

Olaplex Bond Builder

Olaplex Bond Builder Standalone Treatment is designed to rebuild broken disulfide bonds within the hair, addressing the root cause of damage. This treatment is particularly effective for hair that has been subjected to chemical processes like bleaching, coloring, or straightening.



Olaplex Bond Builder

$55

This is an add on service

Olaplex Bond Shaper

Olaplex Chelating Treatment 

TREATMENTS
      & CUTS

Treatments

Olaplex Bond Builder

Olaplex Bond Shaper is designed to rebuild broken disulfide bonds within the hair while locking in moisture and maintaining frizz. This treatment will define the curl pattern and lock it in place.


Olaplex Bond Builder

$150

This is an add on service

Olaplex Bond Shaper

Olaplex Chelating Treatment 

TREATMENTS
      & CUTS

Cuts

Haircut

All Haircuts are non gendered. A trim is a haircut. A short cut is a haircut. A long layered cut is a haircut. A fade is a haircut. Some haircuts are on dry hair some are done on wet hair. 

$65

All cuts come with styling. 
I do not accept standalone haircut appointments at this time. 

TREATMENTS
      & CUTS

Treatments

Olaplex Bond Builder

Olaplex Chelating Treatment is a deep cleansing treatment that removes impurities from the hair, such as product buildup, hard water minerals, chlorine, and heavy metals. It is designed to leave the hair feeling clean, soft, and manageable.


Olaplex Bond Builder

$40

This is an add on service

Olaplex Bond Shaper

Olaplex Chelating Treatment 

RETAIL        THERAPY

We are clickable!

MATRIX

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The Sprays

Who is this for?

Shampoo

Conditioner

Mask

Oil

Keep Me Vivid

Insta Cure

Price Point 

Price Point 

Main Active Ingredients:

This is for clients who need hydration & want soft manageable hair. 

A lamination spray perfect for clients with fashion color. 

A protein spray for the clients who wash more often. 

Hyloronic acid and avacado oil.

$20-$42

$25

OLAPLEX

This shampoo & conditioner is not recommended for every day use or even every wash use. 

It is my professional opnion that it be used every other or every 2nd wash. 

if you wash daily then 1-2x a week.


Shampoo

Serum

Volume Mist

Leave In

Smoothing

Oil

Conditioner

Treatment

Intensive 
Treatment

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Stying products are safe for every day use

AMIKA

Shampoo

Conditioner

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Leave In

Leave In

Overnight

The Hydro Rush Line is packed with  squalane hyaluronic acid, coconut water and blue algae. It has been shown to reduce breakage by 50%. 

Price Point

Price Point

Others

$26-$32

$26-$38

Cleansing Oil

Nourishing Mask

Medium Hold
Hairspray

Lightweight
Oil

BRIOGEO

Shampoo

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This line is packed with charcoal, tee tree, Salicylic acid, & rosemary to promote a healthy and hydrated scalp. 

Price Point

Price Point

Scalp Revival

Other Briogeo Products I love

$25-$50

$25-$60

Pre-Wash Oil

Scalp 
Treatment

Shampoo/Scrub

Rice Water Protein Treatment

Texture
Spray

Biotin Peptide Serum

Scalp Mask

ONE OFFS

Anti-Snap

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This is a VERY extreme protein treatment and is not recommended to be used after every wash. max is 5 times use a month. This will further damage your hair if overused. 

Price Point

Anti-Snap WARNING

$30

Dry Texture Spray

Volume Mousse

Leave In

My Coffee Order

Dunkin

-Iced Caramel Latte

Starbucks

-Iced Chi Tea Latte

1 extra Caramel, no milk restrictions

Add 1 Blonde Espresso Shot

Favorite Poppi Flavors

Cherry Limeade
Wild Berry
Watermelon
Strawberry Lemon